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In this episode, we are joined by Brad Hess, Copeland’s air conditioning application engineering manager. Brad shares his knowledge and expertise regarding Copeland’s digital tools and resources as well as how and when to utilize each of these technical resources. The tools being discussed include Online Product Information (OPI), Product Selection Software (PSS), Copeland Mobile, and Application Engineering Bulletins.

Host: Lindsay Headings – Digital Marketing and Content Manager, Copeland
Guest: Brad Hess – Application Engineering Manager, Copeland

Timestamps:

• 0:10 – Welcome
• 0:55 – Who is Brad Hess?
• 2:37 – Online Product Information (OPI) and how to access it
• 5:55 – Product Selection Software (PSS) and how to access it
• 7:30 – When and who should use OPI and PSS?
• 8:28 – Mobile Apps – Copeland Mobile features
  
• 11:24 – Application Engineering (AE) Bulletins App
  
• 14:35 – Recap of all applications and apps
• 16:05 – Question of the week

Next Episode: Preventive Maintenance
Previous Episode: Hard Start Kits