In this episode, Lindsay Headings and our co-host, Vickie Blakey, are joined by three HVAC customer service experts: Ty Gates, Zane Pockrandt, Scott Frymann from Logan A/C & Heat Services in Dayton, Ohio. These industry experts provide insight on the benefits of talking through two-stage technology with the homeowner.
Visit the episode on our site: https://www.ac-heatingconnect.com/contractors/customer-service-experts/
In this episode, we kick off the conversation discussing the serviceability of two-stage systems, then move to installation differences between two-stage and fixed or variable speed systems. We also discuss the basic checklist homeowners should do before having a technician service a unit.
Visit the episode on our site: https://www.ac-heatingconnect.com/podcasts/tech-experts-edition-in-the-field-serviceability-of-two-stage-systems/
On this episode, we are joined again by Dr. Rajan Rajendran and Jennifer Butsch, Emerson’s regulatory experts. This episode of What’s New with Regs walks through the recently approved American Innovation and Manufacturing Act (AIM Act). We discuss what the AIM Act is,
In this episode, Lindsay, John, and James decode a common compressor nomenclature and explain the difference between even and uneven tandems. We also provide various marketing bulletins based on tandem/single compressor replacements, run cycle, staging, and oil balancing.
Visit the episode on our site: https://www.ac-heatingconnect.com/podcasts/tech-experts-edition-tandems-and-trios/
In this episode, Lindsay, Jennifer, and Rajan continue the discussion from the previous episode, and further explore the world of system efficiency. Rajan explains the metrics (SEER, IEER, EER) used to rate AC systems and what it fails to cover.
Visit the episode on our site: https://www.ac-heatingconnect.com/podcasts/whats-new-with-regs-system-efficiency-a-look-into-the-future/
In this episode, we discuss the importance of and how to perform preventive maintenance. John and James share their knowledge on the best practices and the do’s and don’ts for performing preventive maintenance.
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Today’s discussion is all based around new refrigerants and new codes. We answer the question regarding what ASHRAE 34 and 15 is and what the new standard is. We also discuss how the adoption of new codes and standards can vary from state to state and how it can affect your business.
Visit the episode on our site: https://www.ac-heatingconnect.com/podcasts/new-refrigerants-codes-standards/