Customer Service Experts

In this episode, Lindsay Headings and our co-host, Vickie Blakey, are joined by three HVAC customer service experts: Ty Gates, Zane Pockrandt, Scott Frymann from Logan A/C & Heat Services in Dayton, Ohio. These industry experts provide insight on the benefits of talking through two-stage technology with the homeowner. 

Visit the episode on our site: https://www.ac-heatingconnect.com/contractors/customer-service-experts/

Tech Experts Edition: In the Field – Serviceability of Two-Stage Systems

In this episode, we kick off the conversation discussing the serviceability of two-stage systems, then move to installation differences between two-stage and fixed or variable speed systems. We also discuss the basic checklist homeowners should do before having a technician service a unit.

Visit the episode on our site: https://www.ac-heatingconnect.com/podcasts/tech-experts-edition-in-the-field-serviceability-of-two-stage-systems/

HVAC Backstories

In this episode, we are joined by three of Logan A/C and Heat Services in Dayton, Ohio’s own apprenticeship program graduates. We kick off the conversation by discussing how each of them unexpectedly took a leap of faith and made a career change to be a part of the HVAC industry.

Visit the episode on our site: https://www.ac-heatingconnect.com/contractors/hvac-backstories/

Women in HVAC

In this episode, we are celebrating Women’s History month with four of our special guests, Ashley Pleiman, Sandy Heckman, Lynn Williams, and Mindy Ondera from Logan A/C and Heat Services in Dayton, Ohio. First, we dive into learning about the history of women at Logan’s and how they discovered their own careers in the HVAC industry.

Visit the episode on our site: https://www.ac-heatingconnect.com/contractors/women-in-hvac/