Customer Service Experts

In this episode, Lindsay Headings and our co-host, Vickie Blakey, are joined by three HVAC customer service experts: Ty Gates, Zane Pockrandt, Scott Frymann from Logan A/C & Heat Services in Dayton, Ohio. These industry experts provide insight on the benefits of talking through two-stage technology with the homeowner. 

Visit the episode on our site: https://www.ac-heatingconnect.com/contractors/customer-service-experts/

Preparing to Meet the Challenge of Low GWP Refrigerants

The regulation of refrigerants continues to be a source of great uncertainty in the HVAC industry. With requirements to begin using lower Global Warming Potential refrigerants being implemented as early as January 2023, the future of HVACR is full of challenges. See how experts responded to a regulation readiness survey and how Copeland is prepared to offer resources in support.