Point-of-Sale Customer Tools

The following documents were created for you to use when interacting with customers who have questions or when you would like to provide them with additional, third party information. We encourage you to use them as a way to engage in dialogue with customers about topics that can help them make smarter decisions based on factors other than simply the lowest cost. If you have recommendations for a topic we should include, please let us know!

Spring Checklist

Take these significant yet simple actions before turning your thermostat to cooling this season, and your home will be all set for summer.

Your Blueprint to Comfort

See how air conditioning can play a role in ensuring that time spent indoors is comfortable and productive.

Survive the SEERing Days of Summer

Learn how SEER (Seasonal Energy Efficiency Ratio) ratings should influence your decision.

10 Things You Need to Know About the Changing Commercial Air Conditioning Market

A recent survey reveling that few consulting specifying engineers are aware of how the changing HVAC regulations will directly influence their business and the air conditioning market as a whole.

Back to Cool: Taking HVAC to School this Fall

Learn the importance of heating and cooling in schools.

How does the U.S. feel about its HVAC contractors?

An infographic that shows how homeowners feel about their HVAC Contractor.

How to Ensure Quality HVAC Installations

Learn about HVAC installation practices and how to ensure a quality installation of an HVAC system.

Building a Zero Energy Mega House

Learn how we’re working to design a state-of-the-art air conditioning system for a large, new construction home.

Refrigerants Explained

A quick guide to help customers distinguish between the four most common refrigerants.

Tips for Preparing Outdoor AC Unit for Spring

Four tips on how customers can prepare their outdoor unit for Spring.

Tips for Preparing Indoor AC Unit for Spring

Four tips on how customers can prepare their indoor air system for Spring.

Zombie Heat Pumps

Tips on checking if your heat pump is running on expensive backup electric resistive heat.

Getting the Most Out of Your Heat Pump

Tips on maintaining your system in order to get the most out of your heat pump.

The Root Causes of Compressor Failures: Floodback

Find out the root causes of Compressor Failures: Floodback.

New Energy Guide Label For Air Conditioning and Heat Pumps

New energy guide label for air conditioning and heat pumps.

Air Conditioner Energy Label Guide

How to read and understand an air conditioner’s energy label.

Benefits of Higher Efficiency Systems

To help answer the question of why your customers should consider higher efficiency systems.

Comparing Ducted vs Ductless Solutions

This article helps describe the pro’s and con’s of ductless systems and when they are best deployed – and best avoided.

Furnace Energy Label Guide

How to read and understand a furnace’s energy label.

Heat Pump Energy Label Guide

How to read and understand a heat pump’s energy label.

How a Geothermal Air Conditioner Works

This is helpful when explaining how a geothermal air conditioner works compared to other types of systems.

How a Geothermal Heat Pump Air Conditioner Works

This chart helps explain how a geothermal heat pump air conditioner works compared to other types of systems.

How a Heat Pump Air Conditioner Works

This chart should be helpful when talking to customers about how a heat pump works both in the winter and the summer.

How an Air Conditioner Works

An overview of the basic air conditioning system.

How to Select the Best AC and Heating System for My Region

This chart can be useful when talking to customers about different standards by region.

HVAC Glossary

Helpful to print off and give to customers in case they have questions.

New Regional Efficiency Standards Are Coming

Good insight to keep you up to speed with the latest efficiency standards.

Refrigerants Overview for Homeowners

Helpful information that explains refrigerants in a straightforward and non-technical way.

Repair versus Replace: How to Explain

A good decision tree approach to help customers determine the best solution for their situation.

Using Government Regulated Ratings to Compare Air Conditioning and Heating Systems

Helpful information to pass to customers who are deciding between several systems.